These General Terms and Conditions of Sale (hereinafter the “GTCS”) govern reservations made on the website and booking engine operated by SIDE COLLECTION, a simplified joint-stock company (SAS) with a share capital of €1,916,000, registered with the Paris Trade and Companies Register under number 943 718 932, VAT number FR57943718932, with its registered office c/o Iconic Collection, 32 avenue de Saint-Mandé, 75012 Paris, (hereinafter “Side Collection” or the “Host”).
The purpose of these GTCS is to define the rights and obligations of the parties in connection with the sale of serviced accommodation stays offered by Side Collection, including lodging and all related services described on the Host’s website.
Stays offered by Side Collection provide access to premium houses and serviced accommodation, including lodging, daily housekeeping, breakfast, and private access to facilities and amenities.
A complete, detailed, and up-to-date description of the services, equipment, features, and amenities of each house is available on the dedicated website page: https://app.side.house/fr/property/rive
This page forms an integral part of the reservation contract.
By confirming a reservation, the guest acknowledges having read and understood the characteristics of the property and services as described on the website at the time of booking.
Reservations are made exclusively online through Side Collection’s secure booking engine.
Payment is required at the time of booking; however, the actual charge is processed 48 hours after validation.
The reservation becomes firm and final upon the charge, i.e., 48 hours after the initial booking.
Until that time, the guest has a reflection period during which they may cancel free of charge, in accordance with the cancellation policy in Article 7.
The reservation confirmation sent by email acknowledges receipt of the request but does not constitute a final commitment before the charge.
Rates may fluctuate, but the amount applied is the one in effect at the time of booking.
No refund will be issued in the event of a price reduction after the reservation.
The Guest undertakes to declare, no later than prior to arrival, the *exact number of persons* staying in the property for the entire duration of the booking.
Any change in the number of guests must be communicated to the Owner *before check-in*. The Owner reserves the right to refuse access to the property or to adjust the booking in the event of an inaccurate or incomplete declaration.
All displayed prices are *inclusive of all taxes (VAT included), **excluding the tourist tax (taxe de séjour)*, which is payable by guests in accordance with applicable local regulations.
The *tourist tax is calculated based on the actual number of guests and the number of nights stayed, and is **payable at check-in* (or, failing that, invoiced separately).
Any omission or misrepresentation regarding the number of guests may result in *additional charges*, including the outstanding tourist tax and, where applicable, any supplementary fees provided for under these General Terms and Conditions.
To cover potential damage or breaches, a €2,000 bank pre-authorization will be taken 2 days prior to arrival.
This pre-authorization:
In case of damage or incidents, the Host may partially or fully debit the amount required for repairs, after informing the guest.
Free cancellation:
You may cancel your reservation free of charge within 48 hours of booking.
Modification:
After this 48-hour period, you may modify your stay (dates or house) up to 30 days before arrival, subject to a €500 fee.
Arrival in less than 30 days:
The reservation becomes non-cancellable and non-modifiable.
Side Collection will relist your dates and attempt to rebook the stay.
If the stay is fully or partially rebooked, you will be refunded the corresponding amount.
Long stays:
For stays of 15 nights or more, the cancellation/modification deadline is extended to 60 days before arrival.
Transfer of stay:
You may transfer or resell your stay, subject to notifying the Side House team and communicating the name of the new guest.
Refunds:
All refunds are issued to the original payment method used at booking.
By confirming your reservation, you acknowledge having read and accepted this cancellation policy.
Stays are intended for both private guests (leisure, holidays) and corporate guests (seminars, retreats, executive committees).
House rules are provided on-site and must be strictly followed.
Any behavior contrary to the law, public order, decency, or likely to disturb neighbors may result in immediate termination of the stay without refund.
Side Collection declines all liability in case of loss, theft, or damage to guests’ personal belongings.
Use of the facilities (pool, sauna, dock, bicycles, etc.) is entirely at the guests’ own risk.
Parents must supervise their children around all facilities.
In the event of a force majeure incident (natural disaster, fire, widespread power outage, epidemic, administrative decision, etc.) rendering the stay impossible, amounts paid may be postponed or refunded, as applicable, without additional compensation.
Information collected during booking is processed in compliance with the General Data Protection Regulation (GDPR).
It is used solely for reservation management and customer relations.
Guests have rights of access, rectification, and deletion of their data by writing to: contact@side.house.
These GTCS are governed by French law.
Any dispute relating to their interpretation or execution falls under the exclusive jurisdiction of the courts where Side Collection’s registered office is located, unless mandatory legal provisions provide otherwise.
Booking a stay implies full and unconditional acceptance of these General Terms and Conditions of Sale.